NIMBO · operated by KERCOT SCALE LLC

Terms of Sale

Last updated: September 25, 2026

These terms apply to every order placed on nimbo-gear.com. Please read them before you buy. Section 18 contains an arbitration agreement and a class action waiver that affect how disputes are resolved, and explains how to opt out.

1. Who you are buying from

The website nimbo-gear.com and the NIMBO brand are operated by KERCOT SCALE LLC. When you place an order, your contract is with KERCOT SCALE LLC, referred to below as "we", "us" or "our".

Your card statement will show NIMBO GEAR or KERCOT SCALE LLC.

2. Who can order

You must be at least 18 years old, or the age of majority where you live, and have a delivery address in the 50 United States and the District of Columbia. By ordering, you confirm the information you give us is true and that you are authorized to use the payment method.

3. Products, sizing and photos

We describe our products as accurately as we can, including materials, dimensions, weights and load ratings. Colors can look slightly different depending on your screen. Lifestyle images on the site are digital images created to show how the products are used; product photos show the products themselves. Dimensions and weights are approximate and can vary slightly from one production batch to another. Apparel sizes follow the chart in our Help center.

4. Safe use

NIMBO products are outdoor and everyday comfort gear: an inflatable sleeping pad, a folding chair, a microfiber towel, an insulated bottle, apparel and accessories. Please read the instructions supplied with each product and keep these points in mind:

• The Nimbo Pad is not a flotation device or a life-saving device. Do not use it on water and never let a child use it unsupervised on or near water.
• The Nimbo Chair is rated for 330 lb maximum. Do not stand on it, lean it on two legs or use it as a step.
• Do not fill the Hook Bottle with carbonated drinks or put it in a freezer or microwave. Be careful with very hot liquids.
• The Cloud Clip is a keychain, not climbing equipment. Small items such as the clip and the stickers are not suitable for children under 3.
• Our products are made for adults and are not toys. Inflatable and folding products should be set up by an adult.

California Proposition 65. Some of our products, like most consumer goods made with coated metals, synthetic fabrics or plastics, can expose you to chemicals that are known to the State of California to cause cancer, birth defects or other reproductive harm. Where a warning is required, it is printed on the product or its packaging. More information at www.P65Warnings.ca.gov.

5. Prices, packs and taxes

Prices are in US dollars. Some products are offered in packs (for example the Nimbo Pad in Solo, Duo and Trio) at a lower price per unit. The pack price is shown on the product page and in the cart before you pay. We do not show "compare at" prices: the price you see is the price we sell at.

Shipping is free on orders of $50 or more after discounts, and $5.95 below that. Prices do not include sales tax. Where we are required to collect sales tax, it is calculated from your delivery address and shown at checkout before you pay.

Discount codes and promotions. A discount code applies only to the products, period and conditions stated when we publish it, and only one code can be used per order unless we say otherwise. Codes cannot be applied to an order after it has been placed, exchanged for cash, or combined with pack pricing unless the promotion says so. We may limit the quantity of a product per order or per customer, and we may cancel orders that look like resale purchases.

We may change prices at any time, but a change never affects an order already confirmed. If a product is listed at an obviously wrong price because of a clear error, we will contact you before shipping. You can then order at the correct price or cancel for a full refund. We will never charge you more than the amount you approved at checkout.

6. How an order is formed

Placing an order is an offer to buy. After payment you receive an order confirmation email, which acknowledges your order. Our acceptance happens when we ship the products and send you a shipping confirmation.

We may decline or cancel an order before shipment if a product is unavailable, if there is a pricing error, if the delivery address is outside our shipping area, or if our payment provider flags the order as likely fraudulent. In every one of these cases you receive a full refund of any amount charged, to your original payment method.

7. Payment

Payments are processed by our payment provider. We accept the cards and payment methods shown at checkout. Your payment is taken when you place the order. Card details are entered on the payment provider's secure systems and are never stored on our servers. The provider may run automated fraud checks on your payment.

If there is a problem with a charge, please write to coton640@gmail.com first. We usually fix it faster than a bank dispute can. This does not limit any right you have with your card issuer.

8. Shipping

Orders leave our warehouse within 1 to 3 business days and usually arrive 8 to 15 business days after that, with tracking; our products ship from China and the price includes all import duties. Full details are in our Shipping Policy, which is part of these terms. If we cannot ship within the time we stated, we will tell you and give you the choice to wait or cancel for a full refund, as required by the FTC Mail, Internet or Telephone Order Merchandise Rule.

Title to the products and risk of loss pass to you when the products are delivered to your address.

9. Changing or cancelling an order

Email coton640@gmail.com with your order number as soon as possible. If the order has not shipped yet, we can change the size or color, or cancel it and refund you in full. Once it has shipped, you can still exchange or return it under our returns policy.

10. The 30 day trial, returns and refunds

You have 30 days from delivery to try our products and return them for a refund if they are not for you. Conditions, exceptions and refund timing are in our Returns & 30 day trial policy, which is part of these terms.

11. Warranty

Our products come with a 2 year limited warranty against defects in materials and workmanship, described in our Limited Warranty.

ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE DURATION OF THE WRITTEN LIMITED WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply to you.

12. Care

• Pad: keep away from sharp objects and open flames, store dry with the valve open, use the repair patches supplied for small punctures.
• Chair: wipe the frame after use on the beach, do not store wet.
• Towel and apparel: machine wash cold, no fabric softener, hang dry. Wash tees inside out.
• Bottle: hand wash the body, cap is dishwasher safe.

13. Reviews and testimonials

We only publish reviews written by real customers who bought the product, with their consent. We never pay for, write or edit reviews to change their meaning, and we do not hide negative reviews. The site does not currently display customer reviews.

14. Intellectual property

The NIMBO name, the website design, text, images and code belong to KERCOT SCALE LLC or its licensors. You may browse the site and share links to it, but you may not copy, reproduce or reuse its content for commercial purposes without our written permission.

15. Using the website

You agree not to misuse the site, including by trying to access it by automated means to place orders, interfering with its security, or using someone else's payment method without permission. We may suspend access for anyone who does.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO AN ORDER IS LIMITED TO THE AMOUNT YOU PAID FOR THAT ORDER, AND WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES. Nothing in these terms limits liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under the law of your state. Some states do not allow the exclusion or limitation of incidental or consequential damages, so these limits may not apply to you.

17. Events outside our control

We are not responsible for delays caused by events we cannot reasonably control, such as carrier disruptions, severe weather, natural disasters or government action. If such an event delays your order beyond the time we announced, you can cancel for a full refund.

18. Resolving disputes, arbitration and class action waiver

Talk to us first. Before starting any formal claim, email coton640@gmail.com with your name, order number and a description of the problem and what you are asking for. We have 30 days to try to resolve it with you.

Arbitration. If we cannot resolve it, you and KERCOT SCALE LLC agree to resolve any dispute related to these terms, the website or your order through final and binding individual arbitration, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Fees are paid as set out in those rules, and for claims under $10,000 we will reimburse your filing fee. The arbitration can take place by video, by phone, based on written submissions, or in person in the county where you live. The arbitrator can award the same individual relief a court could.

Small claims. Either of us may instead bring an individual claim in small claims court, if it qualifies.

No class actions. Claims may only be brought individually, and not as a plaintiff or class member in any class, collective or representative proceeding. If this class action waiver is found unenforceable for a claim, that claim goes to court and not to arbitration.

Your right to opt out. You can opt out of this Section 18 by emailing coton640@gmail.com within 30 days of your first order, with the subject line "Arbitration opt out" and your name and order number. Opting out does not affect any other part of these terms.

This section does not prevent you from reporting a problem to a government agency, such as the Federal Trade Commission or your state attorney general.

19. Governing law

The Federal Arbitration Act governs Section 18. Otherwise these terms are governed by the laws of the State of Wyoming, without regard to conflict of law rules. This does not take away any protection you have under the mandatory consumer protection laws of the state where you live. Subject to Section 18, courts located in Sheridan County, Wyoming, or in the county where you live, have jurisdiction.

20. Notice for California residents

Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs can be reached in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by phone at (800) 952-5210.

21. Other terms

We may update these terms from time to time. The version in force when you placed your order applies to that order. If any provision is found invalid, the rest stays in force. Our failure to enforce a provision is not a waiver. These terms, together with the policies linked above, are the entire agreement between you and us about your order.

22. Contact

KERCOT SCALE LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Email coton640@gmail.com. See also our Contact page.

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NIMBO is a trade name of KERCOT SCALE LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States. Questions about this page: coton640@gmail.com.